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Help

CCTV Remote Access

Step-by-Step Instructions

Follow this guide to set up remote viewing on your phone, tablet, Mac, laptop, or desktop computer using either SuperLive Plus or SuperCam Plus.

Mobile (Phone/Tablet)

Access your CCTV cameras on Android or iOS devices using either app.

  1. Download one of the following apps:
  2. If 'Add Device' appears at the top, skip this section. Otherwise:
    • Tap the menu icon .
    • Select 'Server List' .
    • Tap the plus icon .
  3. Enter the following details:
    • IP/DDNS/SN: Your QR Code Contact your installer if you don't have it.
    • Nickname: Home
    • Username: admin
    • Password: 123456
      Change your password for security.
  4. Tap Preview to start viewing.
Superlive CCTV App Setup Instructions

Mac (Apple Silicon)

The SuperCam Plus and SuperLive Plus apps are available on the Mac App Store for devices with Apple silicon (M1 or later).

  1. Download the app from the Mac App Store.
  2. Follow the same steps as outlined in the Mobile Instructions.

Computer (PC & Laptop)

Set up remote viewing on your desktop or laptop:

  1. Visit AutoNAT.com:
    • Important: AutoNAT requires Internet Explorer compatibility. Use Microsoft Edge in IE Mode to access the website.
    • Open AutoNAT.com
  2. Enable IE Compatibility Mode in Microsoft Edge:
    • Open Microsoft Edge.
    • Click on the three-dot menu in the top-right corner and select Settings.
    • In the left-hand menu, select Default Browser.
    • Under Internet Explorer Compatibility, set Allow sites to be reloaded in Internet Explorer mode to Allow.
    • Restart Edge to apply the changes.
    • Visit AutoNAT.com, then click the three-dot menu again and select Reload in Internet Explorer mode.
  3. Enter:
    • QR code: Your QR Code Contact your installer if you don't have it.
    • Username: admin
    • Password: 123456
      Change your password for security.
  4. Click Login.
  5. Download and install the required plugin.
  6. Restart your browser and revisit the site to log in.
AutoNAT CCTV Setup Instructions
Keiron Cheesbrough Ltd Logo Keiron Cheesbrough Ltd

Installers of CCTV systems, Intruder Alarms, Video Doorbells and more. Based in Sandwell, West Midlands.

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