Welcome to our Help & Support page. We're here to assist you with any questions or issues you may have regarding the installation and maintenance of our services. Whether you need help setting up your CCTV, troubleshooting your alarm system, or using your video doorbell, we've got you covered.
Please explore the resources below or reach out to our support team for personalised assistance.
Quick simple guides to get you up and running on your device. These will help you get the most out of your system.
A simple guide showing you how to save and share CCTV footage from your mobile device using our third generation CCTV cameras.View
Step by step instructions to showing you how to playback footage on your CCTV system. You can playback from your phone, tablet or computer.View
Step by step instructions to show you how to set up remote access via your phone or tablet for the first time.View
Step by step instructions to show you how to set up remote access via your phone, tablet or computer for the first time.View
Had a new router? Here are step by step video instructions to show you how to update your alarm wifi configuration.View
Had a new router? Here are step by step video instructions to show you how to update your doorbell wifi configuration.View
Here are some of our most frequently asked questions:
We're based in West Bromwich and cover the Black Country and surrounding areas. See our coverage area for a full list of areas.
We offer our services to homes, shops, factories and other organisations such as schools. If you're unsure get in contact.
Quotes and product demonstrations are free. You can find a full list of the services we offer on our website. There's a link on each page to request this.
You can make payment using our payments page.