Help

Help & Support

How to setup the doorbell app

Step by step instructions to show you how to add your doorbell to your phone, tablet or computer for the first time.

Keiron

28/01/2019

Doorbell

How to setup remote CCTV access

Step by step instructions to show you how to set up remote viewing your phone, tablet or computer for the first time.

Keiron

08/06/2018

CCTV

How to setup remote alarm access

Step by step instructions to show you how to set up remote access via your phone, tablet or computer for the first time.

Keiron

23/09/2018

Alarm

How to playback footage

This video shows you how to watch back footage using your recorder.

Keiron

06/09/2016

CCTV

Can I call you to retrieve evidence for me?

Yes of course, providing you have the login details for your system. If you purchased your CCTV system from us and it was installed by us then we even do this free of charge for the first 3 visits!

What do I need to retrieve footage

There are two ways of saving footage, you can do it from your phone and save it directly to your phone or alternatively, you can back up the footage to a USB device such as a memory stick.

Can I use more than one device to view my cameras?

All of our systems allow you to add multiple devices and users so that you can view your cameras from multiple phones.

Can I view more than site on the same device?

Yes, with our systems you can anyway!

More FAQ's

West Bromwich based CCTV Installer