Terms and conditions

Consumer Sales

If you order goods other than as a business (e.g. because you are a consumer) then:

these terms and conditions do not apply; and
our consumer terms and conditions shall apply to your order and any resulting contract between you and us.

If you place an order for goods as a business, these terms and conditions apply to your order and to the contract between you and us.
We may change these terms and conditions at any time. Changes apply only to orders placed after the update on our website, not to earlier orders.

No contract exists until we notify you that we have accepted your order and delivered the goods.
We are not obliged to accept your order.
We may cancel your order if we cannot supply the goods for any reason.

These conditions apply exclusively to all contracts for sale of goods by us to you, excluding any other terms you may try to apply.
All orders constitute your offer to purchase under these conditions.
Acceptance of delivery is conclusive evidence of your acceptance of these conditions.
Any variation (including special terms) is inapplicable unless agreed in writing by us.
These terms represent the entire agreement between you and us.

Prices are exclusive of VAT unless expressly stated; VAT is charged at the rate on the invoice date.
If price includes VAT, we may adjust it before delivery to reflect any VAT change.
Payment is due within 30 days of invoice date. Time is of the essence.
Overdue interest accrues at 5% above Barclays Bank plc’s base rate, before and after judgement.
On missed payment we may:
- suspend or cancel deliveries; and/or
- appropriate any payment to any goods we choose.

You may not withhold payment for any invoice by reason of any set-off or counter-claim.

Goods delivered to your address; risk passes on delivery.
We arrange carriage; you reimburse carriage and insurance costs without set-off, due on invoice date. Carrier is your agent.
We are not liable for delay or failure to deliver.
You must accept delivery and pay in full if tendered within 3 months of agreement.

Risk passes on delivery, but property remains ours until you have paid in full, including delivery.
Until then, you hold goods as bailee, store them separately, and mark them our property.
You may sell/use them in ordinary course of business at full market value on our behalf; proceeds are held in trust for us.
We may recover unpaid price regardless of property passing.
On request, you must deliver up unsold goods; we may repossess them if you fail to do so.
You must not charge our goods as security; doing so makes all sums due immediately payable.
You must insure goods to full price until property passes and produce policy on request; failure makes sums due immediately payable.
You must register prescribed particulars of this contract under the Companies Act 1985 Part XII; failure makes sums due immediately payable.

You are deemed to have accepted goods 3 days after delivery to your carrier or address. After acceptance, you may not reject non-conforming goods.

If you properly reject goods as non-conforming, you must still pay the full price unless you return them at your cost before payment due date.

No returns of conforming goods without our prior written approval.
If approved, you incur a 20% handling charge plus delivery costs; goods must be returned carriage-paid in original packaging.
Unapproved returns may be returned to you or stored at your cost.

We may supply goods of different description/specification to comply with statutory requirements or where quality/fitness is not materially affected.

Our liability for breach or negligence (except death/personal injury) is limited to the price and return expenses.
We are not liable for consequential losses, including business interruption or data loss.
We recommend you maintain insurance and back-up systems.