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The following guide shows you how to update and reconnect your Ring Doorbells Wi-Fi details. The process is pretty similar between all Ring Doorbell models.
Open the Ring app on your phone or tablet, press the menu icon in the top left and then tap devices.
Your list of Ring devices will show, select your doorbell which is no longer connected to wifi. Then tap device health.
If your Ring device is offline, it will say "Offline" under the Network header. To reconnect your doorbell to a wireless network, tap on 'Reconnect to Wi-Fi'
Follow the on screen instructions to complete the process. If you have trouble connecting, you may want to take a look at the following Ring support article: https://support.ring.com/hc/en-gb/articles/216536843-What-to-Do-if-Your-Ring-Video-Doorbell-Goes-Offline
Call us on 01212951925 or email email@example.com with your query.
Weekdays 9am - 5pm.
Here are some of our most frequently asked questions:
We're based in West Bromwich and cover the Black Country and surrounding areas. See our coverage area for a full list of areas.
We offer our services to homes, shops, factories and other organisations such as schools. If you're unsure get in contact.
Quotes and product demonstrations are free. You can find a full list of the services we offer on our website. There's a link on each page to request this.
There are several ways you can make a payment. Check out our payments page for a full list of payment methods.