Terms & Conditions

Keiron Cheesbrough, and/or their affiliates ("KCTS") provide website features and other products and services to you when you visit or use KeironCheesbrough.com (the "website"), use KCTS products, or services, in connection with any of the foregoing (collectively "KCTS Services"). Please also see our Privacy Notice for information about our Cookies, and our Interest-Based Ads Notice to understand how we collect and process your personal information through KCTS Services. KCTS provides the KCTS Services and sells our products to you subject to the conditions set out on this page. KeironCheesbrough.co.uk, Keiron Cheesbrough Technical Services (KCTS) are trading names of Keiron Cheesbrough T/A Keiron Cheesbrough.

Conditions of Use

Please read these conditions carefully before using KCTS Services. By using KCTS Services, you signify your agreement to be bound by these conditions. We offer a wide range of KCTS Services, and sometimes additional terms may apply. When you use an KCTS Service (for example you request an estimate, quote or engineer visit), you will also be subject to the terms, guidelines and conditions applicable to that KCTS Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

When you use any KCTS Service or send messages/e-mails to us, or request a callback, or submit a work request, you are communicating with us electronically. We will communicate with you electronically in a variety of ways, such as by e-mail, text, app push notices or by posting e-mail messages or communications on the website or through the other KCTS Services, such as our Message Centre. For contractual purposes, you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.

As part of the KCTS Services, we may recommend features, products, and services, including third party ads that might be of interest to you, identify your preferences, and personalise your experience.

All content included in or made available through any KCTS Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads and data compilations is the property of KCTS or its content suppliers and is protected by KCTS and international copyright, authors' rights and database right laws. The compilation of all content included in or made available through any KCTS Service is the exclusive property of KCTS and is protected by Luxembourg and international copyright and database right laws.

You may not extract and/or re-utilise parts of the content of any KCTS Service without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation any substantial parts of the content of any KCTS Service, without our express written consent. You may also not create and/or publish your own database that features substantial parts of any KCTS Service (e.g. our prices and product listings) without our express written consent.

In addition graphics, logos, page headers, button icons, scripts, and service names included in or made available through any KCTS Service are trademarks or trade dress of KCTS. KCTS's trademarks and trade dress may not be used in connection with any product or service that is not KCTS's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits KCTS. All other trademarks not owned by KCTS that appear in any KCTS Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by KCTS.

Subject to your compliance with these Conditions of Use and applicable Service Terms and your payment of any applicable fees, KCTS or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and make personal and non-commercial use of the KCTS Services. This licence does not include any resale or commercial use of any KCTS Service or its contents; any collection and use of any product or service listings, descriptions, or prices; any derivative use of any KCTS Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by KCTS or its licensors, suppliers, publishers, rights holders, or other content providers. No KCTS Service, nor any part of any KCTS Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or use framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of KCTS without our express written consent. You may not use any meta tags or any other "hidden text" utilising KCTS's names or trademarks without our express written consent.

You may not misuse the KCTS Services. You may use the KCTS Services only as permitted by law. The licences granted by KCTS terminate if you do not comply with these Conditions of Use or any Service Terms.

You may need your own KCTS account to use certain KCTS Services, and you may be required to be logged into the account and have a valid payment method associated with it.

If there is a problem charging your selected payment method we may charge any other valid payment method associated with your account. Contact us to manage your payment options.

If you use any KCTS Service you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorised manner. You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided. Please see our Privacy Page to see how we use your personal information.

You must not use any KCTS Service: (i) in any way that causes, or is likely to cause, any KCTS Service, or any access to it to be interrupted, damaged or impaired in any way, or (ii) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity, or (iii) to cause annoyance, inconvenience or anxiety.

We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Conditions of Use or any other applicable terms and conditions, guidelines or policies.

Visitors may post reviews, comments and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We reserve the right (but not, in the absence of a valid notice form, the obligation) to remove or edit such content. If you believe that any content on or advertised for sale on any KCTS Service contains a defamatory statement, or that your intellectual property rights are being infringed by an item or information on any KCTS Service, please notify us.

If you post customer reviews, comments, customer questions or answers, or other content generated by you for display on the website (including any images, video or audio, all together "content", you grant KCTS (a) a non-exclusive, royalty-free licence to use, reproduce, publish, make available, translate and modify such content throughout the world (including the right to sublicense these rights to third parties) and (b) the right to use the name that you submit in connection with such content. No moral rights are transferred by this provision.

You may delete your content from public view or, where such functionality is offered, change settings so that it is only shown to people to whom you grant access.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is posted: (i) the content and material is accurate; and (ii) use of the content and material you supply does not breach any applicable policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify KCTS for all claims brought by a third party against KCTS arising out of or in connection with the content and material you supply except to the extent that any liability arises from our failure to properly remove the content when it is notified of the illegal nature of the content (Contact Form) arising out of or on the grounds of, or originating from the content that you have communicated to us.

KCTS respects the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please contact us

These Conditions of Use, along with the specific softwares terms apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with KCTS Services (the "KCTS Software").

We provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their websites. KCTS does not assume any responsibility or liability for the actions, product, and content of all of these or any other third parties. You can tell when a third party is involved in your transactions, and we may share your information related to those transactions with that third party. You should carefully review their privacy statements and other conditions of use.

We will do our utmost to ensure that availability of the KCTS Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to KCTS Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

KCTS will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the KCTS Services.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your legal right to have goods sent or services provided within a reasonable time or to receive a refund if goods or services ordered cannot be supplied within a reasonable time owing to a cause beyond our reasonable control.

The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.

Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or wilful misconduct

The Agreement and these Conditions shall be governed by and construed in accordance with the law of England and Wales.

We reserve the right to make changes to any KCTS Services, policies, terms and conditions including these Conditions of Use, and Service Terms at any time. You will be subject to the terms and conditions, policies and conditions of use in force at the time that you use the KCTS Services. If any of these conditions of use is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.

This website is owned and maintained by KCTS. Specific terms of use and sale for other KCTS Services, for example the Engineer Service which is operated by KCTS, can also be found within this website.

Keiron Cheesbrough
Keiron Cheesbrough Technical Services
95 Stour Street
West Bromwich
West Midlands
B70 9AU

Conditions of Sale

These Conditions of Sale govern the sale of products by KCTS to you. By using KCTS Services, you signify your agreement to be bound by these conditions. We offer a wide range of KCTS Services, and sometimes additional terms may apply. When you use an KCTS Service (for example you request an estimate, quote or engineer visit), you will also be subject to the terms, guidelines and conditions applicable to that KCTS Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

Please read these conditions carefully before placing an order with KCTS. By placing an order with KCTS or rquesting our services, you signify your agreement to be bound by these conditions.

Consumer Terms - Download

Business Terms - Download