How to Download and Set Up the Hik-Connect App

Welcome to our guide to help you download and set up the Hik-Connect app on your new phone. Follow these simple steps to regain access to your CCTV system.

Step 1 - Download the Hik-Connect App

Click the links below to download the Hik-Connect app directly from your device's app store:

• Download on the App Store (iPhone)
• Download on Google Play (Android)

Step 2 - Log in to the Hik-Connect App

1. Open the Hik-Connect app.
2. Enter your Hik-Connect username and password.
3. Tap Log In.
4. Allow any necessary permissions for notifications or camera access.

Step 3 - Access Your CCTV System

After logging in, your devices should automatically appear in the app. Tap on a device to check the live feed and ensure everything is working correctly.

Step 4 - Troubleshooting (If Needed)

• Forgotten your password? Tap Forgot Password on the login screen and follow the steps to reset it.
• Devices not showing? Contact us for assistance in re-adding them to your account.

Need Help?

If you encounter any issues or prefer professional assistance, our team is here to help. Contact Us